CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Excess volatility increases risk further. Be cautious. Past performance is not an indication of future results.
Open an Exness account
One unit, many prices

Hong Kong — Money in and out when everything you trade is priced in something else

An account keeps its figure in one currency. The markets reachable from it are quoted in others — dollars per measure of metal, points of an index, dollars per coin. Knowing where the two meet explains most of what surprises beginners about deposits and withdrawals.

Money moved into a trading account is a deposit; money moved back out is a withdrawal. Both happen in the account's own currency, which is fixed when the account is created — the creation screen lists the options for each type. Prices, price steps and the result of a trade all start out in whatever unit the instrument is quoted in, and arrive already converted.

Where the two units meet

The figureWhich unit it is born inWhat reaches the account
The price of a symbolThe instrument's — a ratio, a level in points, dollars per measureNothing. A quote is a reading, not an amount
The value of one stepSet per symbol, stated on the order screenConverted into the account currency before it lands
The gap between the two pricesThe symbol's, and the moment'sConverted, as part of the cost of opening
The result of a closed tradeThe instrument's arithmeticConverted, then written into the record
A deposit or a withdrawalThe account currency, and only thatThe whole amount — this is the one line the market never touches

So the money screens are the quietest part of a multi-market account. Whether the open position is a currency pair, gold, an index CFD or a crypto CFD, the route in and out is the same route, unchanged.

What a change of market does not change

  • The route. One account, one set of money screens. A wider instrument list adds no second way in or out.
  • The identity check. Done once for the account, not once per market.
  • The floor at the door. On the Standard account there is no minimum deposit; other account options usually have a region-based minimum, depending on the account type and your region. That figure is shown during sign-up, and it does not move because a different symbol is open.
  • The conversion rule. A payment sent in a currency other than the account's is converted into it by the payment provider on the way in.

What a change of market does change is everything on the trading side — step value, contract size, hours. Those live on the market list, not here.

Why the word is «expected» and not «promised»

Here is how Exness describes the outgoing direction:

Withdrawals at Exness

The majority of withdrawals are processed automatically, providing quick, 24/7 access to funds.

Processing times may vary depending on the chosen payment method.

Read the pair together: the second line is the honest part. «The majority» describes the general case; «may vary» says one request can sit outside it. «Processed automatically» means a computer system handles most requests instead of a person reading each by hand.

Note the asymmetry with the trading side. A crypto CFD quoting at three in the morning does not make the money screens a 24/7 arrangement for your particular request, and a closed index session does not stop one. The two timetables are unrelated, and beginners routinely read one into the other.

The one step that belongs to the person

New clients confirm their identity once, with a document, before money goes out. It is asked of the account holder rather than of any market, so nothing about which symbol is traded makes it come round again. A demo account needs none of it: an email and a password.

Reading the money screens, in order

  1. What you see

    A deposit screen asking for an amount, and an account currency that stays the same whether you go on to trade gold, an index CFD or a currency pair.

  2. What to check

    The address bar first. Then, before confirming: the options, the cost and the expected time, all stated inside the account area in advance.

  3. The next step

    Note the amount and the expected time when a request goes out, and the date it arrived. After one round trip the figure is your own rather than a description.

  4. Then size the amount, not the market

    The one figure fully yours is the amount sent in. Size it by the test on the risk basics page — an amount whose total loss would leave next month unchanged. No instrument on the list is gentle enough to change that test.

Opening an account is free, the demo is free and there is no monthly charge for having one, so none of this reading is on a clock. Costs appear when you trade, and they are set per symbol: mainly the spread, plus a swap for a night held — both in the word list.

Questions where the two units get confused

Does the instrument being traded change how money leaves the account?

No. Deposits and withdrawals happen in the account currency and use the same screens whatever is open. Only the trading side is priced per symbol.

Crypto CFDs quote 24/7 — does a request behave the same way?

Two separate timetables. The quoting hours belong to the instrument; the outgoing request follows the money screens, where the majority are processed automatically and processing times may vary depending on the chosen payment method.

A result showed in one unit and the balance moved by another figure. Why?

The result is converted into the account currency before it is written in. The two units are not meant to match.

Can the account currency be changed later to suit a market?

It is fixed when the account is created, and the creation screen lists the options for each type. Nothing about which symbol is traded reopens that choice.

Why is the time called expected rather than promised?

Because it describes the usual case, and the line beside it says processing times may vary depending on the chosen payment method. An expected figure can be compared with what happened; a promise cannot.

Does trading a second family need a second deposit?

No. One funded account reaches every symbol on the list, and no family brings a second route in.

Does a longer instrument list make the way out more complicated?

Not at all. The route is set by the account, and it looks identical whether one symbol has ever been opened or twenty.

Keep going

Which markets one account reaches

Five families, and what each one re-sets.

See the market list

How to open an account

Every screen of the sign-up, and what each asks of you.

See the steps

Beginner mistakes

Errors that come of believing a statement instead of checking it.

See the list

Watch one account currency carry five markets.

A demo account costs nothing, needs no documents and runs on virtual money, so the conversion from an instrument's unit into the account's can be watched before anything real moves. The button below goes through a partner link to the official Exness website.

Open a free demo at Exness